BigBasket Customer Care & Helpline Numbers
Customer care
1860 123 1000
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Last verified Oct 2026 · numbers can change, confirm on the official site.
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About BigBasket support
BigBasket lists at 1860 123 1000 as its customer-care line, answered Daily, 6 AM - 10 PM. Callers typically use it for account trouble, order or booking issues, refunds and service complaints. For anything that is not urgent, writing to customerservice@bigbasket.com usually gets a written reply you can refer back to. If the service itself seems broken, glance at its live status page first — the problem may be an outage rather than something on your account.
BigBasket contact details
AddressInnovative Retail Concepts Pvt Ltd (BigBasket), Ranka Junction, No. 224, 4th Floor, Vijinapura, Old Madras Road, K R Puram, Bangalore 560016
BigBasket helpline — questions
What is the BigBasket customer care number?
The main BigBasket customer care number is 1860 123 1000 (Customer care). Any other numbers for the service are listed on this page with their labels, so you pick the right one.
Is the BigBasket helpline toll-free?
Some numbers on this page may be toll-free and others charged at normal call rates — check the label next to each number before you dial.
What are the BigBasket customer care timings?
Published hours are Daily, 6 AM - 10 PM. Outside these hours you may reach an IVR or be asked to call back.
What is the BigBasket customer care email?
You can write to customerservice@bigbasket.com. Email is the better option when you need a written record of the complaint.
What details should I keep ready before calling about an order or booking?
Your order or booking ID, the registered mobile number, and the payment reference if it is a refund question. It cuts the call time in half.
Helpline details are gathered from public sources and checked periodically. Numbers can change without notice — please confirm on BigBasket’s official website before calling. We are not affiliated with BigBasket.