CIBIL Customer Care & Helpline Numbers
Customer care
+91 22 6140 4300
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Last verified Oct 2026 · numbers can change, confirm on the official site.
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About CIBIL support
CIBIL runs its customer care at +91 22 6140 4300, answered Mon-Sat, 10 AM-6 PM. The line is meant for blocked cards, failed payments, disputed charges and account queries. For anything that is not urgent, writing to CIBILinfo@transunion.com usually gets a written reply you can refer back to. Keep your account or card number handy before you dial — and never share an OTP with anyone who calls you first.
All CIBIL helpline numbers
Customer care
Official outgoing-call number (cannot be called back)
CIBIL contact details
AddressTransUnion CIBIL Limited, One World Centre, Tower 2A, 19th Floor, Senapati Bapat Marg, Elphinstone Road, Mumbai 400013
CIBIL helpline — questions
What is the CIBIL customer care number?
The main CIBIL customer care number is +91 22 6140 4300 (Customer care). Any other numbers for the service are listed on this page with their labels, so you pick the right one.
Is the CIBIL helpline toll-free?
Some numbers on this page may be toll-free and others charged at normal call rates — check the label next to each number before you dial.
What are the CIBIL customer care timings?
Published hours are Mon-Sat, 10 AM-6 PM. Outside these hours you may reach an IVR or be asked to call back.
What is the CIBIL customer care email?
You can write to CIBILinfo@transunion.com. Email is the better option when you need a written record of the complaint.
My CIBIL card is lost or I see a transaction I did not make. What now?
Call the helpline immediately and ask to block the card — speed matters more than anything else. Then raise the dispute through the official channel so it is tracked.
Other helplines
Helpline details are gathered from public sources and checked periodically. Numbers can change without notice — please confirm on CIBIL’s official website before calling. We are not affiliated with CIBIL.