GAIL Customer Care & Helpline Numbers
Toll free
1800-123-121-111
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Last verified Oct 2026 · numbers can change, confirm on the official site.
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About GAIL support
GAIL lists at 1800-123-121-111 as its customer-care line. Callers typically use it for account trouble, order or booking issues, refunds and service complaints. For anything that is not urgent, writing to info@gail.co.in usually gets a written reply you can refer back to. If the service itself seems broken, glance at its live status page first — the problem may be an outage rather than something on your account.
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Registered office
GAIL contact details
Official sitegailonline.com
Emailinfo@gail.co.in
AddressGAIL Bhawan, 16 Bhikaiji Cama Place, R K Puram, New Delhi
GAIL helpline — questions
What is the GAIL customer care number?
The main GAIL customer care number is 1800-123-121-111 (Toll free). Any other numbers for the service are listed on this page with their labels, so you pick the right one.
Is the GAIL helpline toll-free?
Yes — 1800-123-121-111 is marked as toll-free, so the call costs you nothing from anywhere in India.
What are the GAIL customer care timings?
We do not have published hours on record for this helpline yet — the number itself should tell you, or check the official support page linked above.
What is the GAIL customer care email?
You can write to info@gail.co.in. Email is the better option when you need a written record of the complaint.
The helpline is busy. What should I do?
Try again after a few minutes, or use the official support page linked above — many services resolve routine issues faster through chat or email than on a crowded phone line.
Other helplines
Helpline details are gathered from public sources and checked periodically. Numbers can change without notice — please confirm on GAIL’s official website before calling. We are not affiliated with GAIL.