ICICI Prudential Life Customer Care & Helpline Numbers
About ICICI Prudential Life support
ICICI Prudential Life runs its customer care at 1800 2660, answered Mon-Sat, 10 AM-7 PM. The line is meant for blocked cards, failed payments, disputed charges and account queries. For anything that is not urgent, writing to customersupport@iciciprulife.com usually gets a written reply you can refer back to. Keep your account or card number handy before you dial — and never share an OTP with anyone who calls you first.
All ICICI Prudential Life helpline numbers
Toll free
WhatsApp (send Hi, or Claim to register a claim)
NRI and calls from outside India
Policies bought on the website or app (toll-free)
SMS helpline
ICICI Prudential Life contact details
AddressICICI Prudential Life Insurance Co. Ltd., Unit No. 901A, 901B, 1001A and 1001B, Prism Towers, Mindspace, Link Road, Goregaon West, Mumbai 400104
ICICI Prudential Life helpline — questions
What is the ICICI Prudential Life customer care number?
The main ICICI Prudential Life customer care number is 1800 2660 (Toll free). Any other numbers for the service are listed on this page with their labels, so you pick the right one.
Is the ICICI Prudential Life helpline toll-free?
Yes — 1800 2660 is marked as toll-free, so the call costs you nothing from anywhere in India.
What are the ICICI Prudential Life customer care timings?
Published hours are Mon-Sat, 10 AM-7 PM. Outside these hours you may reach an IVR or be asked to call back.
What is the ICICI Prudential Life customer care email?
You can write to customersupport@iciciprulife.com. Email is the better option when you need a written record of the complaint.
The helpline is busy. What should I do?
Try again after a few minutes, or use the official support page linked above — many services resolve routine issues faster through chat or email than on a crowded phone line.
Other helplines
Helpline details are gathered from public sources and checked periodically. Numbers can change without notice — please confirm on ICICI Prudential Life’s official website before calling. We are not affiliated with ICICI Prudential Life.