IGNOU Customer Care & Helpline Numbers
Customer care
011-29572513
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Last verified Oct 2026 · numbers can change, confirm on the official site.
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About IGNOU support
IGNOU's helpdesk can be reached at 011-29572513, answered Mon-Fri, 9.30 AM-6 PM. It is mainly meant for portal errors, application status and document-related queries. For anything that is not urgent, writing to vcostudents@ignou.ac.in usually gets a written reply you can refer back to. Have your application or registration number ready when you call, so the executive can pull up your record faster.
All IGNOU helpline numbers
Customer care
Student Service Centre (second line)
Admission enquiry
Exam form, hall ticket and entrance test
Study material (MPDD)
IGNOU contact details
AddressIndira Gandhi National Open University (IGNOU), Maidan Garhi, New Delhi 110068
IGNOU helpline — questions
What is the IGNOU customer care number?
The main IGNOU customer care number is 011-29572513 (Customer care). Any other numbers for the service are listed on this page with their labels, so you pick the right one.
Is the IGNOU helpline toll-free?
Some numbers on this page may be toll-free and others charged at normal call rates — check the label next to each number before you dial.
What are the IGNOU customer care timings?
Published hours are Mon-Fri, 9.30 AM-6 PM. Outside these hours you may reach an IVR or be asked to call back.
What is the IGNOU customer care email?
You can write to vcostudents@ignou.ac.in. Email is the better option when you need a written record of the complaint.
The helpline is busy. What should I do?
Try again after a few minutes, or use the official support page linked above — many services resolve routine issues faster through chat or email than on a crowded phone line.
Other helplines
Helpline details are gathered from public sources and checked periodically. Numbers can change without notice — please confirm on IGNOU’s official website before calling. We are not affiliated with IGNOU.