JKSRTC Customer Care & Helpline Numbers
Customer care
0191-2577475
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Last verified Oct 2026 · numbers can change, confirm on the official site.
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About JKSRTC support
JKSRTC lists at 0191-2577475 as its customer-care line. Callers typically use it for account trouble, order or booking issues, refunds and service complaints. For anything that is not urgent, writing to jksrtc@gmail.com usually gets a written reply you can refer back to. If the service itself seems broken, glance at its live status page first — the problem may be an outage rather than something on your account.
All JKSRTC helpline numbers
Customer care
Passenger fare and bus timing queries
Bus operations office, Srinagar (General Manager Operations, Kashmir)
Bus operations office, Jammu (General Manager Operations, Jammu)
JKSRTC contact details
AddressJammu and Kashmir Road Transport Corporation, Rail Head Complex, Jammu
JKSRTC helpline — questions
What is the JKSRTC customer care number?
The main JKSRTC customer care number is 0191-2577475 (Customer care). Any other numbers for the service are listed on this page with their labels, so you pick the right one.
Is the JKSRTC helpline toll-free?
Some numbers on this page may be toll-free and others charged at normal call rates — check the label next to each number before you dial.
What are the JKSRTC customer care timings?
We do not have published hours on record for this helpline yet — the number itself should tell you, or check the official support page linked above.
What is the JKSRTC customer care email?
You can write to jksrtc@gmail.com. Email is the better option when you need a written record of the complaint.
What details should I keep ready before calling about an order or booking?
Your order or booking ID, the registered mobile number, and the payment reference if it is a refund question. It cuts the call time in half.
Other helplines
Helpline details are gathered from public sources and checked periodically. Numbers can change without notice — please confirm on JKSRTC’s official website before calling. We are not affiliated with JKSRTC.