NPTEL Customer Care & Helpline Numbers
Customer care
044 2257 5905
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Last verified Oct 2026 · numbers can change, confirm on the official site.
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About NPTEL support
NPTEL's helpdesk can be reached at 044 2257 5905, answered Mon-Fri, 9 AM-6 PM. It is mainly meant for portal errors, application status and document-related queries. For anything that is not urgent, writing to support@nptel.iitm.ac.in usually gets a written reply you can refer back to. Have your application or registration number ready when you call, so the executive can pull up your record faster.
All NPTEL helpline numbers
Customer care
NPTEL office, mobile
NPTEL office, second landline
NPTEL contact details
NPTEL helpline — questions
What is the NPTEL customer care number?
The main NPTEL customer care number is 044 2257 5905 (Customer care). Any other numbers for the service are listed on this page with their labels, so you pick the right one.
Is the NPTEL helpline toll-free?
Some numbers on this page may be toll-free and others charged at normal call rates — check the label next to each number before you dial.
What are the NPTEL customer care timings?
Published hours are Mon-Fri, 9 AM-6 PM. Outside these hours you may reach an IVR or be asked to call back.
What is the NPTEL customer care email?
You can write to support@nptel.iitm.ac.in. Email is the better option when you need a written record of the complaint.
The helpline is busy. What should I do?
Try again after a few minutes, or use the official support page linked above — many services resolve routine issues faster through chat or email than on a crowded phone line.
Other helplines
Helpline details are gathered from public sources and checked periodically. Numbers can change without notice — please confirm on NPTEL’s official website before calling. We are not affiliated with NPTEL.