OSRTC Customer Care & Helpline Numbers
Toll free
1800 345 1122
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Last verified Oct 2026 · numbers can change, confirm on the official site.
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About OSRTC support
OSRTC lists at 1800 345 1122 as its customer-care line, answered 24x7. Callers typically use it for account trouble, order or booking issues, refunds and service complaints. For anything that is not urgent, writing to complaint.osrtc@gmail.com usually gets a written reply you can refer back to. If the service itself seems broken, glance at its live status page first — the problem may be an outage rather than something on your account.
All OSRTC helpline numbers
Toll free
WhatsApp support
Head office, Bhubaneswar
OSRTC contact details
AddressOdisha State Road Transport Corporation, Parbahan Bhavan, Old Bus Stand, Sachivalaya Marg, Unit-2, Ashok Nagar, Bhubaneswar 751009
OSRTC helpline — questions
What is the OSRTC customer care number?
The main OSRTC customer care number is 1800 345 1122 (Toll free). Any other numbers for the service are listed on this page with their labels, so you pick the right one.
Is the OSRTC helpline toll-free?
Yes — 1800 345 1122 is marked as toll-free, so the call costs you nothing from anywhere in India.
What are the OSRTC customer care timings?
Published hours are 24x7. Outside these hours you may reach an IVR or be asked to call back.
What is the OSRTC customer care email?
You can write to complaint.osrtc@gmail.com. Email is the better option when you need a written record of the complaint.
What details should I keep ready before calling about an order or booking?
Your order or booking ID, the registered mobile number, and the payment reference if it is a refund question. It cuts the call time in half.
Other helplines
Helpline details are gathered from public sources and checked periodically. Numbers can change without notice — please confirm on OSRTC’s official website before calling. We are not affiliated with OSRTC.