RBI Customer Care & Helpline Numbers
About RBI support
RBI runs its customer care at 14448, answered 24x7, 8 AM - 10 PM. The line is meant for blocked cards, failed payments, disputed charges and account queries. For anything that is not urgent, writing to crpc@rbi.org.in usually gets a written reply you can refer back to. Keep your account or card number handy before you dial — and never share an OTP with anyone who calls you first.
RBI contact details
AddressCentral Office Building, Shahid Bhagat Singh Road, Mumbai 400001
RBI helpline — questions
What is the RBI customer care number?
The main RBI customer care number is 14448 (Customer care). Any other numbers for the service are listed on this page with their labels, so you pick the right one.
Is the RBI helpline toll-free?
Some numbers on this page may be toll-free and others charged at normal call rates — check the label next to each number before you dial.
What are the RBI customer care timings?
Published hours are 24x7, 8 AM - 10 PM. Outside these hours you may reach an IVR or be asked to call back.
What is the RBI customer care email?
You can write to crpc@rbi.org.in. Email is the better option when you need a written record of the complaint.
My RBI card is lost or I see a transaction I did not make. What now?
Call the helpline immediately and ask to block the card — speed matters more than anything else. Then raise the dispute through the official channel so it is tracked.
Other helplines
Helpline details are gathered from public sources and checked periodically. Numbers can change without notice — please confirm on RBI’s official website before calling. We are not affiliated with RBI.