RTI Online Customer Care & Helpline Numbers
Customer care
011-24010690
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Last verified Oct 2026 · numbers can change, confirm on the official site.
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About RTI Online support
RTI Online's helpdesk can be reached at 011-24010690, answered Mon-Fri, 9 AM-5.30 PM. It is mainly meant for portal errors, application status and document-related queries. For anything that is not urgent, writing to helprtionline-dopt@nic.in usually gets a written reply you can refer back to. Have your application or registration number ready when you call, so the executive can pull up your record faster.
All RTI Online helpline numbers
Customer care
RTI Online help desk, second line
RTI Online contact details
RTI Online helpline — questions
What is the RTI Online customer care number?
The main RTI Online customer care number is 011-24010690 (Customer care). Any other numbers for the service are listed on this page with their labels, so you pick the right one.
Is the RTI Online helpline toll-free?
Some numbers on this page may be toll-free and others charged at normal call rates — check the label next to each number before you dial.
What are the RTI Online customer care timings?
Published hours are Mon-Fri, 9 AM-5.30 PM. Outside these hours you may reach an IVR or be asked to call back.
What is the RTI Online customer care email?
You can write to helprtionline-dopt@nic.in. Email is the better option when you need a written record of the complaint.
The helpline is busy. What should I do?
Try again after a few minutes, or use the official support page linked above — many services resolve routine issues faster through chat or email than on a crowded phone line.
Other helplines
Helpline details are gathered from public sources and checked periodically. Numbers can change without notice — please confirm on RTI Online’s official website before calling. We are not affiliated with RTI Online.