SBI Customer Care & Helpline Numbers
About SBI support
SBI runs its customer care at 1800 1234, answered 24x7. The line is meant for blocked cards, failed payments, disputed charges and account queries. For anything that is not urgent, writing to customercare@sbi.co.in usually gets a written reply you can refer back to. Keep your account or card number handy before you dial — and never share an OTP with anyone who calls you first.
All SBI helpline numbers
Toll free
Toll-free, second line
Toll-free contact centre line
Toll-free contact centre line
Report an unauthorised transaction (toll-free)
YONO helpline (toll-free)
Senior citizens and differently abled customers (toll-free)
SBI contact details
AddressCustomer Service Department, State Bank of India, State Bank Bhavan, 16th Floor, Madam Cama Road, Mumbai 400021
SBI helpline — questions
What is the SBI customer care number?
The main SBI customer care number is 1800 1234 (Toll free). Any other numbers for the service are listed on this page with their labels, so you pick the right one.
Is the SBI helpline toll-free?
Yes — 1800 1234 is marked as toll-free, so the call costs you nothing from anywhere in India.
What are the SBI customer care timings?
Published hours are 24x7. Outside these hours you may reach an IVR or be asked to call back.
What is the SBI customer care email?
You can write to customercare@sbi.co.in. Email is the better option when you need a written record of the complaint.
My SBI card is lost or I see a transaction I did not make. What now?
Call the helpline immediately and ask to block the card — speed matters more than anything else. Then raise the dispute through the official channel so it is tracked.
Other helplines
Helpline details are gathered from public sources and checked periodically. Numbers can change without notice — please confirm on SBI’s official website before calling. We are not affiliated with SBI.