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Air India
www.airindia.com

Is Air India down right now?

Air India is working

This reflects our latest automated server check together with what users have reported recently — it is a community signal, not an official company announcement.

Reports · 1h
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Not yet checked

No user reports for Air India in the last 24 hours — usually a sign that everything is running normally.

Our automated checks run from our own monitoring server and test the public website — they can miss problems that only appear inside the mobile app or after you sign in. The status on this page also reflects recent user reports, so read it as a community signal rather than an official announcement from the company.

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Last 24 hours: 0 reports.

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User reports

What other users have flagged lately.

Report activity — last 24 hours

24 hours agonow

No reports yet. If it is broken for you, be the first to flag it above.

About Air India

Air India is a travel service listed in our directory (www.airindia.com). Booking failures during fare sales are common; wait for a proper confirmation before paying twice.

Fix it yourself

Five quick things to try before concluding Air India is down.

  1. Hard-refresh the page — press Ctrl+Shift+R (Cmd+Shift+R on Mac) so Air India loads a fresh copy instead of a stale cached one.
  2. Switch your connection — move between Wi-Fi and mobile data to rule out a local network problem.
  3. Try incognito mode — a broken browser extension or corrupted cookies can stop Air India from loading while it works fine for everyone else.
  4. Swap the app and the website — if the app fails, try the website (or the other way round) to see whether the problem is limited to one platform.
  5. Wait it out — if our live check also fails, the fault sits on Air India’s servers and usually resolves on its own; check back in 15–30 minutes.

Frequently asked questions

Is Air India down today?
Check the live status above. Travel platforms strain hardest during tatkal hours, festive seasons, and flash sales — if reports are spiking at 10 AM, it is the booking rush.
Why can't I book tickets on Air India?
Payment gateway timeouts and session expiries cause most booking failures under load. Keep your passenger details saved, use a fast and stable connection, and complete payment in one go without switching apps mid-way.
My Air India booking payment failed but money was deducted. What now?
First check your bookings — sometimes the ticket is issued despite the error. If not, the amount is typically refunded within 3 to 7 working days. Keep the transaction ID and do not rebook the same seat blindly before confirming.
Why does the Air India app show errors during tatkal hours?
Tatkal compresses enormous demand into a few minutes, and no app handles that gracefully. Log in early, keep passenger details pre-filled, and have a backup booking option ready.
How do I get a refund if Air India cancels my booking?
Operator-cancelled bookings are usually refunded automatically to the original payment method, though timelines vary. Track the refund in your bookings section, and contact support with the booking ID if it does not arrive in a week.

Helpline number

Official customer-care contacts for Air India.

+91 11 6932 9333
Customer care
+91 11 6932 9999
Customer care, second line
+91 96670 34444
AI.g WhatsApp chat
+1-888-634-1407
USA and Canada contact centre (toll-free)