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Ajio
ajio.com

Is Ajio down right now?

Ajio is working

This reflects our latest automated server check together with what users have reported recently — it is a community signal, not an official company announcement.

Reports · 1h
0
Server
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Response
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Last checked
Not yet checked

No user reports for Ajio in the last 24 hours — usually a sign that everything is running normally.

Our automated checks run from our own monitoring server and test the public website — they can miss problems that only appear inside the mobile app or after you sign in. The status on this page also reflects recent user reports, so read it as a community signal rather than an official announcement from the company.

Not working for you? Report it

Tap what is happening — takes 5 seconds, no login needed.

Last 24 hours: 0 reports.

Report an issue with Ajio

Tell us what is happening — it takes ten seconds and helps everyone else.

User reports

What other users have flagged lately.

Report activity — last 24 hours

24 hours agonow

No reports yet. If it is broken for you, be the first to flag it above.

About Ajio

Ajio is an online shopping service listed here (ajio.com). Sale events and festive rushes are the most common reason for slow checkouts and failed payments.

Fix it yourself

Five quick things to try before concluding Ajio is down.

  1. Hard-refresh the page — press Ctrl+Shift+R (Cmd+Shift+R on Mac) so Ajio loads a fresh copy instead of a stale cached one.
  2. Switch your connection — move between Wi-Fi and mobile data to rule out a local network problem.
  3. Try incognito mode — a broken browser extension or corrupted cookies can stop Ajio from loading while it works fine for everyone else.
  4. Swap the app and the website — if the app fails, try the website (or the other way round) to see whether the problem is limited to one platform.
  5. Wait it out — if our live check also fails, the fault sits on Ajio’s servers and usually resolves on its own; check back in 15–30 minutes.

Frequently asked questions

Is Ajio down today?
Check the live status above. Shopping apps mostly struggle during big sale events when traffic multiplies overnight — if reports are spiking, it is the sale rush, not your phone.
Why is the Ajio app not opening?
Update the app, clear its cache, and make sure your phone has free storage — a full phone stops apps from launching properly. As a last resort, reinstall the app; your account and orders are safe on their servers.
I can't place an order on Ajio — checkout keeps failing. What should I do?
Do not keep hammering the pay button or you may end up with duplicate orders. Check whether the order actually went through, then try the website version instead of the app, or switch to a different payment method.
My payment on Ajio failed but money was deducted. Will I be refunded?
Yes — failed order payments are typically refunded automatically within 3 to 7 working days. Verify in your orders that nothing was placed, and keep the transaction ID until the refund lands.
Why is Ajio showing wrong prices or items not loading?
That is usually a stale app cache rather than an outage. Pull to refresh, force-close and reopen the app, or update it. Prices also change during lightning deals, so what you saw a minute ago may genuinely be gone.

Helpline number

Official customer-care contacts for Ajio.

1800 889 9991
Toll free
+91 8080705705
AJIO Luxe