UPS Customer Care & Helpline Numbers
Toll free
1800-22-7171
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Last verified Oct 2026 · numbers can change, confirm on the official site.
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About UPS support
UPS lists at 1800-22-7171 as its customer-care line, answered Mon-Sat, 8.30 AM-9 PM. Callers typically use it for account trouble, order or booking issues, refunds and service complaints. For anything that is not urgent, writing to custsvcinen@ups.com usually gets a written reply you can refer back to. If the service itself seems broken, glance at its live status page first — the problem may be an outage rather than something on your account.
All UPS helpline numbers
Toll free
Customer Service (second toll-free)
Technical Support (shipping tools)
Mumbai head office
New Delhi main centre (Okhla)
Bengaluru main centre (Yelahanka)
UPS contact details
Official siteups.com
Official supportSupport / contact page
Emailcustsvcinen@ups.com
HoursMon-Sat, 8.30 AM-9 PM
AddressUPS Express Private Limited, Plot No. 6-A, Shyam Nagar, Off JVLR, Majas Village, Jogeshwari (E), Mumbai 400060
UPS helpline — questions
What is the UPS customer care number?
The main UPS customer care number is 1800-22-7171 (Toll free). Any other numbers for the service are listed on this page with their labels, so you pick the right one.
Is the UPS helpline toll-free?
Yes — 1800-22-7171 is marked as toll-free, so the call costs you nothing from anywhere in India.
What are the UPS customer care timings?
Published hours are Mon-Sat, 8.30 AM-9 PM. Outside these hours you may reach an IVR or be asked to call back.
What is the UPS customer care email?
You can write to custsvcinen@ups.com. Email is the better option when you need a written record of the complaint.
The helpline is busy. What should I do?
Try again after a few minutes, or use the official support page linked above — many services resolve routine issues faster through chat or email than on a crowded phone line.
Other helplines
Helpline details are gathered from public sources and checked periodically. Numbers can change without notice — please confirm on UPS’s official website before calling. We are not affiliated with UPS.